Southwest Fireplace - 1927, 9475 West Laraway Road, Frankfort

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Reviews about Southwest Fireplace

• Nick Hajewski
  ★ ★ ☆ ☆ ☆
  I called because our new home has a fireplace that was making a thumping sound (expansion and contraction) but I wanted to ask if it needed service or an expert to look at it. Insisted I needed a $139 service call for anyone to look at it. Also would not even talk to me about a chimney cap I needed. Claimed he needed to see our chimney. Called Fireplace & Chimney Authority in Lisle. Told me that the expansion and contraction was normal and not to worry about it for my model and type of fireplace. Immediately gave me rough pricing on a chimney cap for my model of Chimney. From my short phone call with Southwest Fireplace, I could tell immediately they had no intention of helping me. Fireplace & Chimney Authority was very helpful and hands down much better than Southwest Fireplace.

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